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10.1.1 All security policies and operational procedures that are identified in Requirement 10 are:

Original requirement from PCI DSS v4.0.1

Defined Approach Requirements

10.1.1 All security policies and operational procedures that are identified in Requirement 10 are:

  • Documented.
  • Kept up to date.
  • In use.
  • Known to all affected parties.

Customized Approach Objective

Expectations, controls, and oversight for meeting activities within Requirement 10 are defined and adhered to by affected personnel. All supporting activities are repeatable, consistently applied, and conform to management's intent.

Defined Approach Testing Procedures

10.1.1 Examine documentation and interview personnel to verify that security policies and operational procedures identified in Requirement 10 are managed in accordance with all elements specified in this requirement.

Purpose

Requirement 10.1.1 is about effectively managing and maintaining the various policies and procedures specified throughout Requirement 10. While it is important to define the specific policies or procedures called out in Requirement 10, it is equally important to ensure they are properly documented, maintained, and disseminated.

Good Practice

It is important to update policies and procedures as needed to address changes in processes, technologies, and business objectives. For this reason, consider updating these documents as soon as possible after a change occurs and not only on a periodic cycle.

Definitions

Security policies define the entity's security objectives and principles. Operational procedures describe how to perform activities, and define the controls, methods, and processes that are followed to achieve the desired result in a consistent manner and in accordance with policy objectives.

purpose

Document and communicate logging and monitoring policies and procedures.

compliance strategies

  • Centralized policy repository
  • Annual review and staff training

typical policies

  • Logging and Monitoring Policy
  • Log Retention Procedures

common pitfalls

  • Outdated documentation
  • Staff unaware of procedures

type

Documentation Control

difficulty

Low

key risks

  • Inconsistent log management and monitoring

recommendations

  • Use document management systems for version control

Eligible SAQ

  • SAQ-C
  • SAQ-D MERCHANT
  • SAQ-D SERVICE PROVIDER

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