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6.5. Change and test procedures are followed for all changes to system components.

Ensure all changes to system components follow formal change control processes, are tested for impact, and are properly documented and approved.

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6
Sub-requirements
14
Test Points
Moderate (2.7)
Implementation Difficulty

Control Types

Process
Technical
Process: 6
Technical: 4

Key Risks

Uncontrolled or undocumented changes
Production outages or vulnerabilities from untested changes
Inadequate separation of development and production environments

Frequently Asked Questions

What is required for change management?

All changes must be documented, tested for impact, approved prior to implementation, and tracked through completion.

Why is testing changes before deployment important?

To prevent introducing vulnerabilities or causing outages in production systems.

How should development and production environments be separated?

Through network segmentation, access controls, and different credentials for each environment.

Can production data be used in testing?

No, production data must not be used in test or development environments.

Who approves changes before they are implemented?

Authorized management or change control boards, as defined in the organization's change management policy.

Common QSA Questions

Can you show your change management records and approvals?

Yes, we maintain logs and documentation for all changes, including testing and approval records.

How do you ensure separation of development and production environments?

We use network segmentation, access controls, and enforce strict policies for environment separation.

How do you verify that production data is not used in test environments?

We have controls and monitoring in place to prevent and detect unauthorized data movement.

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