WithPCI Logo
WithPCI.com

5.3. Anti-malware solutions are actively running, cannot be disabled or altered by users, and are managed centrally.

Ensure that anti-malware solutions are always active, protected from tampering, and managed by authorized personnel.

https://WithPCI.com
6
Sub-requirements
13
Test Points
Low-Moderate (2.3)
Implementation Difficulty

Control Types

Process
Technical
Process: 5
Technical: 2

Key Risks

Users disabling or altering anti-malware
Unmonitored or unmanaged endpoints
Temporary loss of protection

Frequently Asked Questions

Can users ever disable anti-malware solutions?

Only if specifically authorized and for a limited time, with proper documentation and approval.

How should anti-malware solutions be managed?

Centrally, with monitoring for status, updates, and any user overrides.

What is required for temporary disabling of anti-malware?

Documented approval, logs of the event, and restoration of protection as soon as possible.

How often should anti-malware exemptions be reviewed?

At least annually, or after any significant change.

What happens if anti-malware is found to be disabled without approval?

It is treated as a security incident and investigated according to incident response procedures.

Common QSA Questions

How do you ensure anti-malware cannot be disabled by users?

We use endpoint protection solutions with tamper protection and restrict override capabilities to administrators.

Can you provide records of any temporary anti-malware exemptions?

Yes, we maintain documentation and approval logs for all exemptions.

How is the status of anti-malware solutions monitored?

Through centralized management consoles and regular status reports.

Your perspective on this PCI DSS requirement matters! Share your implementation experiences, challenges, or questions below. Your insights help other organizations improve their compliance journey and build a stronger security community.Comment Policy