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9.2.4 Access to consoles in sensitive areas is restricted via locking when not in use.

Original requirement from PCI DSS v4.0.1

Defined Approach Requirements

9.2.4 Access to consoles in sensitive areas is restricted via locking when not in use.

Customized Approach Objective

Physical consoles within sensitive areas cannot be used by unauthorized personnel.

Defined Approach Testing Procedures

9.2.4 Observe a system administrator's attempt to log into consoles in sensitive areas and verify that they are "locked" to prevent unauthorized use.

Purpose

Locking console login screens prevents unauthorized persons from gaining access to sensitive information, altering system configurations, introducing vulnerabilities into the network, or destroying records.

purpose

Immediately revoke physical access for terminated individuals.

compliance strategies

  • Automated badge deactivation
  • HR notification workflows

typical policies

  • Termination Procedures
  • Access Revocation Policy

common pitfalls

  • Delayed access revocation
  • Manual errors

type

Process Control

difficulty

Low

key risks

  • Former employees accessing sensitive areas

recommendations

  • Integrate access systems with HRIS

Eligible SAQ

  • SAQ-D MERCHANT
  • SAQ-D SERVICE PROVIDER

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