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9.3.3 Visitor badges or identification are surrendered or deactivated before visitors leave the facility or at the date of expiration.

Original requirement from PCI DSS v4.0.1

Defined Approach Requirements

9.3.3 Visitor badges or identification are surrendered or deactivated before visitors leave the facility or at the date of expiration.

Customized Approach Objective

Visitor identification or badges cannot be reused after expiration.

Defined Approach Testing Procedures

9.3.3 Observe visitors leaving the facility and interview personnel to verify visitor badges or other identification are surrendered or deactivated before visitors leave the facility or at the date of expiration upon departure or expiration.

Purpose

Ensuring that visitor badges are returned or deactivated upon expiry or completion of the visit prevents malicious persons from using a previously authorized pass to gain physical access into the building after the visit has ended.

purpose

Ensure visitors return badges and are signed out upon departure.

compliance strategies

  • Badge collection at exit
  • Sign-out process

typical policies

  • Visitor Departure Procedures

common pitfalls

  • Unreturned badges
  • No sign-out verification

type

Process Control

difficulty

Low

key risks

  • Reuse of visitor badges for unauthorized entry

recommendations

  • Automated badge deactivation

Eligible SAQ

  • SAQ-D MERCHANT
  • SAQ-D SERVICE PROVIDER

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