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9.4.3 Media with cardholder data sent outside the facility is secured as follows:

Original requirement from PCI DSS v4.0.1

Defined Approach Requirements

9.4.3 Media with cardholder data sent outside the facility is secured as follows:

  • Media sent outside the facility is logged.
  • Media is sent by secured courier or other delivery method that can be accurately tracked.
  • Offsite tracking logs include details about media location.

Defined Approach Testing Procedures

9.4.3.a Examine documentation to verify that procedures are defined for securing media sent outside the facility in accordance with all elements specified in this requirement.

9.4.3.b Interview personnel and examine records to verify that all media sent outside the facility is logged and sent via secured courier or other delivery method that can be tracked.

9.4.3.c Examine offsite tracking logs for all media to verify tracking details are documented.

Customized Approach Objective

Media is secured and tracked when transported outside the facility.

Purpose

Media may be lost or stolen if sent via a non-trackable method such as regular postal mail. The use of secure couriers to deliver any media that contains cardholder data allows organizations to use their tracking systems to maintain inventory and location of shipments.

purpose

Send media by secured courier or other delivery method that can be accurately tracked.

compliance strategies

  • Use bonded couriers
  • Tracking numbers for shipments

typical policies

  • Media Transport Policy

common pitfalls

  • Untracked shipments
  • Use of regular mail

type

Process Control

difficulty

Moderate

key risks

  • Loss or theft in transit

recommendations

  • Require signature upon delivery

Eligible SAQ

  • SAQ-A
  • SAQ-A-EP
  • SAQ-B
  • SAQ-B-IP
  • SAQ-C
  • SAQ-C-VT
  • SAQ-D MERCHANT
  • SAQ-D SERVICE PROVIDER

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