9.4.7 Electronic media with cardholder data is destroyed when no longer needed for business or legal reasons via one of the following:
Defined Approach Requirements
9.4.7 Electronic media with cardholder data is destroyed when no longer needed for business or legal reasons via one of the following:
- The electronic media is destroyed.
- The cardholder data is rendered unrecoverable so that it cannot be reconstructed.
Defined Approach Testing Procedures
9.4.7.a Examine the media destruction policy to verify that procedures are defined to destroy electronic media when no longer needed for business or legal reasons in accordance with all elements specified in this requirement.
9.4.7.b Observe the media destruction process and interview responsible personnel to verify that electronic media with cardholder data is destroyed via one of the methods specified in this requirement.
Customized Approach Objective
Cardholder data cannot be recovered from media that has been erased or destroyed.
Applicability Notes
These requirements for media destruction when that media is no longer needed for business or legal reasons are separate and distinct from PCI DSS Requirement 3.2.1, which is for securely deleting cardholder data when no longer needed per the entity's cardholder data retention policies.
Purpose
If steps are not taken to destroy information contained on electronic media when no longer needed, malicious individuals may retrieve information from the disposed media, leading to a data compromise. For example, malicious individuals may use a technique known as "dumpster diving," where they search through trashcans and recycle bins looking for information they can use to launch an attack.
Good Practice
The deletion function in most operating systems allows deleted data to be recovered, so instead, a dedicated secure deletion function or application should be used to make data unrecoverable.
Examples
Methods for securely destroying electronic media include secure wiping in accordance with industry-accepted standards for secure deletion, degaussing, or physical destruction (such as grinding or shredding hard disks).
Further Information
See NIST Special Publication 800-88, Revision 1: Guidelines for Media Sanitization
purpose
Verify destruction of media is performed and documented.
compliance strategies
- Witness destruction
- Retain destruction certificates
typical policies
- Destruction Verification Procedures
common pitfalls
- No verification process
- Missing certificates
type
Process Control
difficulty
Low
key risks
- Unverified destruction may lead to data breach
recommendations
- Require dual sign-off for destruction
Eligible SAQ
- SAQ-D MERCHANT
- SAQ-D SERVICE PROVIDER
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