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12.3. Usage policies for critical technologies are established and communicated.

Ensure that usage policies for critical technologies are defined, communicated, reviewed, and enforced.

https://WithPCI.com
4
Sub-requirements
4
Test Points
Low (1.0)
Implementation Difficulty

Control Types

Documentation
Process
Governance
Documentation: 1
Process: 3
Governance: 1

Key Risks

Unclear or outdated technology usage policies
Unapproved use of critical technologies
Inconsistent enforcement

Frequently Asked Questions

What are critical technologies?

Technologies that can impact the security of cardholder data, such as remote access, wireless, and mobile devices.

How are usage policies communicated?

Through policy distribution, training, and acknowledgment processes.

How often should usage policies be reviewed?

At least annually or after significant technology changes.

Who enforces technology usage policies?

Designated personnel or IT/security teams.

What happens if a policy is violated?

Violations are investigated and may result in disciplinary action.

Common QSA Questions

Can you show your critical technology usage policies?

Yes, we maintain current, approved policies for all critical technologies.

How do you ensure policies are communicated and acknowledged?

We track distribution and require acknowledgment from all users.

How are policies enforced and violations handled?

We monitor usage, investigate violations, and take corrective action as needed.

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