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Physical Security Policy Template

Company Name [Company Name]
Effective Date [Date]
Version [Version Number, e.g., 1.0]
Policy Owner [CISO/IT Director]
Document Classification Confidential / Internal Use Only
Parent Policy Information Security Policy

Purpose

This policy establishes requirements for securing [Company Name]'s physical facilities, assets, and personnel against unauthorized access, theft, environmental hazards, and other physical threats. It ensures compliance with PCI DSS 4.0.1 requirements for protecting Cardholder Data Environments (CDE) while safeguarding all sensitive corporate assets, including equipment, intellectual property, and personnel.


Scope

Applies to:

  • All physical locations owned, leased, or managed by [Company Name], including offices, data centers, warehouses, and remote work sites.
  • All employees, contractors, visitors, and third parties accessing company facilities.
  • Physical assets: servers, workstations, network hardware, portable devices, paper records, and access control systems.

Roles and Responsibilities

Role/Group Key Responsibilities
Executive Management Approve physical security budgets; Review annual risk assessments; Ensure compliance.
Facility Managers Implement access controls, surveillance, and environmental protections; Manage vendor access.
Information Security Team Conduct physical security audits; Advise on PCI DSS CDE protections; Manage incident response.
IT/Data Center Teams Secure server rooms/racks; Maintain hardware inventories; Enforce clean desk policies.
Employees/Contractors Report security breaches; Follow badge/access protocols; Secure workstations/devices.
Security Personnel Monitor surveillance; Escort visitors; Conduct periodic facility checks.
Vendors/Third Parties Comply with access policies; Report incidents; Coordinate visits via authorized channels.

Policy Requirements

1. Facility Access Control

  • Badge System: Implement RFID/keycard access for all entry points. Badges must display photo ID and access level.
  • CDE Restrictions: Limit physical access to CDE areas (e.g., server rooms, POS terminals) to authorized personnel only. Log all entries/exits (PCI DSS Req 9.5).
  • Multi-Factor Authentication (MFA): Require biometric verification (e.g., fingerprint) + badge access for sensitive zones.
  • Access Reviews: Quarterly reviews of access permissions; revoke immediately upon role changes/termination.

2. Visitor Management

  • Pre-Registration: All visitors must be pre-approved via internal sponsor. Walk-ins require executive approval.
  • Escort Policy: Visitors to sensitive areas (e.g., data centers) must be escorted by authorized staff.
  • Logs: Maintain visitor logs with name, company, entry/exit times, and purpose (retained for 90 days).

3. Data Center & Server Room Security

  • Biometric Locks: Deploy fingerprint/facial recognition for server room access.
  • Cameras: 24/7 video surveillance with 90-day retention. Cameras must cover all entry/exit points and racks.
  • Environmental Controls: Temperature/humidity monitoring, fire suppression (e.g., FM-200), and flood sensors.

4. Equipment Security

  • Asset Tagging: Track all hardware (servers, laptops, etc.) with unique IDs in centralized inventory.
  • Cable Locks: Mandatory for portable devices in open areas.
  • Secure Disposal: Shred sensitive documents; degauss/destroy storage media per Data Protection Policy.

5. Environmental Protections

  • Fire Prevention: Annual inspection of suppression systems; monthly fire drills.
  • Power Redundancy: UPS and generators for critical infrastructure (e.g., CDE servers).
  • Disaster Recovery: Test backup power/failover systems semi-annually.

6. Incident Response

  • Breach Reporting: Report unauthorized access/theft to InfoSec within 15 minutes.
  • Forensic Readiness: Preserve surveillance footage/logs for investigations.
  • Post-Incident Review: Document root causes and corrective actions within 72 hours.

7. Compliance & Auditing

  • PCI DSS CDE Checks: Quarterly inspections of CDE access logs and camera coverage.
  • Penetration Testing: Annual physical penetration tests simulating unauthorized entry.
  • Vulnerability Scans: Monthly checks for unsecured doors/windows or disabled alarms.

Enforcement

  • Unauthorized access attempts or policy violations may result in termination, legal action, or access revocation.
  • Facilities failing PCI DSS CDE requirements will be isolated until remediated.
  • Exceptions require CISO approval, documented risk assessment, and compensating controls.

Revision History

Version Date Author Change Details
1.0 [Date] [Author Name] Initial policy release

Approval

Name Title Signature Date
[Exec Name] [Executive Title, e.g., CFO] [Date]
[CISO Name] [CISO/Head of Facilities] [Date]

Appendix A: Physical Security Controls Checklist

Control PCI DSS Requirement Implementation Example Verification Method
Badge Access Req 9.1, Req 9.2, Req 9.3 RFID readers at all entrances Access log review
Visitor Logs Req 9.4 Digital log with auto-expiry Monthly audit
Server Room Biometrics Req 9.5 Fingerprint scanners + audit trails Penetration test
Surveillance Retention Req 9.5.1 90-day encrypted video storage Backup verification

Appendix B: Incident Response Flow for Physical Breaches

graph TD  
    A[Unauthorized Access Detected] --> B{Immediate Action}  
    B --> |Alarm Triggered| C[Security Responds to Location]  
    B --> |Silent Alarm| D[InfoSec Initiates Lockdown]  
    C --> E[Apprehend/Verify Intruder]  
    D --> F[Preserve Logs/Footage]  
    E --> G[Report to Law Enforcement]  
    F --> H[Forensic Analysis]  
    H --> I[Post-Incident Report]  

Appendix C: PCI DSS 4.0.1 Physical Security Mapping

PCI DSS Requirement Policy Section Key Controls
Req 9.1 Facility Access Control Badge system, access reviews
Req 9.4 Visitor Management Escorts, logs, pre-registration
Req 9.5 Data Center Security Biometric access, CDE entry logging
Req 9.5.1 Incident Response Surveillance retention, breach reporting
Req 12.10.6 Compliance & Auditing Quarterly CDE inspections, penetration tests

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